The HR initiative people love.

Product Operations Specialist

Product Operations Specialist
Salary Range
$80K - $100K
March 19, 2021
Hiring Contact

What is Bonusly?

Bonusly provides solutions to create high-performance, high-engagement teams. We believe that success in business is determined by people, working on teams, to solve novel problems. That belief extends to our own team, and we'd love for you to be a part of it.

What is our mission?

Our mission is to help people connect with their work and each other in meaningful ways. Our vision is for every organization to reach success by using Bonusly to build high-performance, high-engagement teams.  We believe that the way we work today can be so much better.

How do we get there?

Our top-rated SaaS platform is built by the talented and creative team here at Bonusly. We work with autonomy, responsibility, and purpose. We are driven by a desire to make meaningful impacts for our customers, and to be excellent teammates to each other along the way.

How can you help us?

Bonusly is at a critical point. We have great product-market fit and strong revenue growth. We recently closed our Series A and grew to over 50 employees. We pride ourselves in providing a top-notch employee experience, and as we enter the next phase of growth, we are looking to add dynamic, creative, collaborative professionals to our team. If that’s you, please read on!

Job Description

Boulder/Denver Metro Area, Colorado

Bonusly is seeking a Product Operations Analyst that wants to be part of a high-growth company thriving in the fast-evolving employee experience industry. Product Ops analysts at Bonusly are responsible for collecting, organizing, and analyzing quantitative and qualitative product data which will enable the entire organization to make the most of our insights. As Bonusly’s first Product Operations Analyst, this is a critical role with very high growth potential.

What you’ll do

  • Collect data to understand customer health and key value metrics.
  • Discover and communicate patterns driven by our product by analyzing things like participation rate, feature adoption, usage, performance, bugs, revenue data, and stickiness.
  • Collect and analyze NPS, feature and general feedback from customers to measure customer loyalty and customer sentiment
  • Collect data and present insights from internal data on product performance (productivity, quality, responsiveness, predictability, team health)
  • Analyze questions that would be useful for Bonusly to answer and assist product management in researching, designing and testing productizing analytics for customers
  • Manage the outcomes of the product tech stack by establishing internal best practices and ensuring teams are getting what they need from our tools
  • Share data, insights and recommendations to key stakeholders including product managers, design, customer success, support, marketing and sales
  • Drive a successful product experimentation process by tracking, sequencing, implementing and reporting results on all experiments.
  • Facilitate cross-departmental collaboration around the product, by leveraging product insights to identify areas for improvement/opportunity that inform business decisions.
  • Provide product information to key decision makers, product ops is an important advisor to the leadership team, especially in product and engineering.

💯You should apply if you…..

  • Have 3+ years experience in a product operations or data analyst role
  • Data: collect, organize, and analyze product data to ensure that the entire organization uses it to the best of their ability.
  • Tools: management of the product tech stack, while assisting team members in using each tool.
  • Strategy: creating and carrying out product strategies, alongside other departments such as sales and marketing
  • Experimentation: implement and track all experiments related to product ops.
  • Have hands-on product and/or engineering experience with agile teams or in a start-up software product company
  • Have experience and desire to work at a rapidly changing startup environment
  • Read our Un-handbook and that leads to many affirmative head nodding and smiles.  
  • Would be excited to recognize your peers and receive recognition from your peers with hashtags like #Go get results,  #Be an excellent teammate, #Default to transparency, #Work smarter, #Seek and embrace diversity, and #Delight the customer

Bonus Points for…..

  • You geek out being a part of a team of passionate product people who love helping people be more connected with their work and teammates by bringing human-centered design into our business
  • You are able to provide a brief explanation in your application of why you are excellent for this role, while highlighting relevant entries in your experience


  • Target Base Range: $70,000 - $105,000
  • Target Equity Range: .01% - .07%

🎉Benefits and opportunities include...

• Collaborating with a growing team of smart & passionate creators.

• Making work more enjoyable and meaningful by reimagining the way companies recognize and reward their employees.

• Being empowered to innovate, take ownership, and motivate change at a growing company.

• Flexible “work-from” policies.

• Fully covered Medical/Dental/Vision insurance.

• Progressive vacation policy.

• 401(k) with employer matching.

• Subsidized wellness, transit, and professional development.

• Bonusly! (Of course we use our own product for peer, work anniversary, and birthday recognition)

💚 What's it like to work at Bonusly?

Culture and employee experience are some of our top priorities! See what we're all about at, and check out our official Employee Unhandbook to learn more about our culture and values.

🔸 We actively work toward greater diversity, equity, and inclusion

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About The Company

The HR initiative people love.

Bonusly is the fun and easy way to engage all of your employees and improve retention and productivity at every level of your organization.

Bonusly helps you celebrate everyday contributions and key milestones, automate time-consuming HR admin processes, incentivize participation in company initiatives, and offer digital rewards your employees will love. With our efficient, effective, and enjoyable recognition and rewards solution, you can help people feel a greater sense of alignment and purpose, understand what it means to embody your company core values, and see how contributions of all kinds support your mission.

In turn, you can pull actionable data about your employee experience from powerful people analytics tools. Bonusly delivers unique insights on individual, team, and company levels so you can make strategic decisions about culture, professional development, performance management, and retention.

Bonusly is headquartered in Boulder, CO, and we have teams in Seattle, WA, and New York, NY. 

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