Hotel Engine
Innovating business travel with a free hotel booking platform.

Senior Manager Sales Operations

About the job

We’re looking for a seasoned Sales Operations Manager to help our Account Managers, Account Executives, Enterprise team, Project Services & SDRs thrive. In this role you’ll collaborate closely with our Sales team to improve efficiency through streamlined sales reporting, systems, and processes. As a part of our Business Operations (“BizOps”) function, you’ll work directly with our Sales Leaders & ultimately you’ll be responsible for setting up the sales and sales ops functions for scale at Hotel Engine. This hire will directly report to our VP of Business Operations.


  • Develop models to help analyze the health of the business including sales forecasting, quota/comp planning, pipeline generation, territory coverage, and more  
  • Design processes to improve hygiene and report on the data necessary to make strategic growth decisions  
  • Partner with BizOps leadership, Sales, and other functions to propose and implement scalable solutions and new processes  
  • Develop training and documentation for new processes and system implementation for the Solutions team
  • Maintain consistent practices with respect to closed won process, including contracts, pricing, workflow, and SFDC documentation
  • Be responsible for SFDC evolution, while creating and maintaining dashboards and reports, and communicating insights regularly to aid management decision-making
  • Partner with Marketing to oversee effective tracking of inbound leads through automated email creation to ensure proper SFDC documentation
  • Update and maintain cross-sales leads documentation between all selling teams to ensure effective cross-selling communication and lead gen
  • Utilize existing strategic sales tech solutions (e.g. Outreach, Gong, ZoomInfo, etc) as well as research and identify new sales systems to align with company growth  


  • 5+ years of Sales Ops / Rev Ops experience at a high-growth SaaS company
  • Advanced knowledge and technical experience with Salesforce, Excel, ZoomInfo,, Gong and other sales/solutions software applications
  • Prior experience leading teams and working cross-functionally to influence without authority is a plus!
  • Experience building out processes that maximize usability of the Sales tools to ensure data integrity
  • Excellent verbal & written communication to both internal and external stakeholders with a natural sense of urgency & collaborative mindset
  • Proven track record of implementing complex business requirements within Salesforce and third party applications
  • Analytical thinker who can derive insights from data to improve process and training
  • Aptitude in transforming both quantitative and qualitative data into narratives that help drive toward KPIs
  • Ability to manage multiple projects at the same time in a fast-paced environment
  • Compensation: The base salary for this role starts at $100,000 & is based on prior experience
Salary Range
May 25, 2021
Hiring Contact

About The Company

Hotel Engine
Innovating business travel with a free hotel booking platform.

Hotel Engine provides hotel booking solutions designed for business travel. We offer unrivaled discounts and customer support—for both work and play. Our vast partner network, smart technology, and passionate people enable us to offer curated solutions on demand to meet every business need.

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