*Location | *Denver, CO preferred; remote candidates will be considered.
*Reports to | *Director of Operations & Development
The Client Success Manager (CSM) primary purpose is to operate as the primary liaison between our team of software engineers and a growing group of clients nationwide. Specifically, the CSM is accountable for delighting our clients by helping them optimally leverage their investment in solutions by identifying and eliminating pain points on all engagements. As a member of the Justice Reskill team, you will work with a wide range of clients anywhere from startups all the way up to Fortune 100 and everything in between.
The type of person that will flourish at this role may not have skills that show up on a traditional resume & cover letter. You'll notice below that the responsibilities & job requirements are intentionally broad and there are a series of questions that you can answer via video instead of submitting a typical resume. We are looking for skills + talent for this role - not pedigree.
Justice Reskill is a unique social enterprise startup, that exists to secure greater access and opportunity for the justice-involved community to transcend personal and societal limitations. We encourage all candidates to start with reading our recent post about justice and equity as our guiding principles. We expect all team members:
Salary + Benefits
The annual base salary for this position is $75,000 plus a commission package commensurate with experience. Justice Reskill offers health, dental and vision benefits, and a culture that is collaborative, hardworking, and fun.
Equal Employment Opportunity
Justice Reskill values a diverse, inclusive workplace and strongly encourages justice-involved, women, people of color, LGBT folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Justice Reskill is an equal opportunity employer. Applicants will not be discriminated against because of race, color, criminal history, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, ability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
How to Apply
When you click "apply", you see three optional questions with an option for written or video responses. We'd love to get to know you and how you think at an early stage. Feel free to submit a traditional resume or cover letter if you'd prefer. If you have any questions or need any special accommodations, please reach out to email@example.com. In your application, please feel free to note which pronouns you use.
Justice Reskill offers the justice-involved community much more than a fresh start or a second chance. With training in high-level technical skills and essential career-focused support, we’re empowering justice-involved individuals to transcend personal and societal limitations to secure long-term professional & financial success.